+61 8 9249 3646

FTP Settings

NEW TO HOSTAWAY? START UPLOADING YOUR FILES

FTP SETTINGS

FTP SERVER / HOST

ftp.yourdomain.com.au – For example: ftp.hostaway.net.au

FTP PORT

Port 21 – Some FTP clients require a port setting.

USERNAME

yourdomain.com.au – For example: hostaway.net.au (*Note: Do not include www.)

PASSWORD

Password is your secret code or phrase to secure your account – Have you forgotten your password?

UPLOAD FOLDER

/htdocs/ – Upload files into this folder to be viewable through your website.

Using a content management system (CMS) like WordPress? If you edit your site using an Administrator page you’re not using FTP, so the info below won’t apply. HostAway doesn’t manage the login details to CMS accounts (they will have been set by your web developer) however we can reset them for you if required.

Filezilla

FileZilla is a free FTP program that is simple and effective. Download a copy from https://filezilla-project.org/ and click on the button below for a detailed walkthrough.