Privacy Policy

Hostaway Pty Ltd is committed to protecting and respecting our client’s privacy. We do not allow anyone who does not need to view client details to access our database. We will not sell, share or rent any private information to third parties, unless it is required by law or necessary to carry out the services you have asked us to do on your behalf.


We request information from the client on our application form. Here a client must provide contact information (e.g. name and address) and financial information (e.g. credit card details). This information is used for billing purposes and to fill client’s orders. If we have trouble processing an application, this contact information is used to get in touch with the client.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to simplify your access to our services. You can disable cookies in your Web browser at the cost of some possible loss of functionality in your use of our website.


This website takes every precaution to protect our clients’ information. When users submit sensitive information via the website, your information is protected both online and off-line. Hostaway has appropriate physical, electronic and managerial procedures in place to prevent the loss, misuse and alteration of data collected from clients. Lost passwords will not be given out over the phone without adequate identification. Hostaway has a password recovery procedure located on the website which should be used as the primary means of recovery.


When a domain name is registered, certain information is collected for use on the WHOIS service. The WHOIS service allows internet users to query a domain name to find out the identity and contact details of the registrant. The public WHOIS service is a standard feature of domain name systems around the world. Please refer to auDA’s WHOIS policy at for more information.


We may amend the terms applying to the use of your personal information at any time, subject to informing you of the amendments by publishing the revised policy on our website.
If you have any queries about these policies please contact us at

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