-
Been using Host Away for over 8 years now and honestly couldn’t recommend them highly enough. The whole team has always provided excellent communication, fast support, and consistently reliable service. A massive shoutout to Garard, Jacob, and Simon for always going above and beyond whenever we need help. It’s rare to find a hosting company that genuinely cares about their clients and delivers such great service year after year. Highly recommend Host Away to anyone looking for reliable hosting and a team that actually supports your business. ⭐⭐⭐⭐⭐
Neto Graphics
May 25, 2026I highly recommend this company. I have a personal email server hosting with them. Their customer service is 10/10. They respond fast to tech questions from non-techies. In other words they just fix it....
Bob Gordon
November 13, 2025Been with this mib for a few years now. Great service. Very responsive, helpful and affordable. Highly recommend.
Michelle Lamont
June 25, 2025Been with this mib for a few years now. Great service. Very responsive, helpful and affordable. Highly recommend.
Michelle Lamont
June 25, 2025 -
Cannot recommend them highly enough as an ISP.
Alexander Polglaze
September 22, 2024Incredible service from Ashley and Ender. Hostaway goes above and beyond and they are always willing to work with you. I approached Hostaway with a very unconventional project around 2 years ago which was not a service they are setup to provide. The team went out of their way to find a solution for me and the service has been phenomenal ever since.
Breon Banwait
July 26, 2024Incredible service from Ashley and Ender. Hostaway goes above and beyond and they are always willing to work with you. I approached Hostaway with a very unconventional project around 2 years ago which was not a service they are setup to provide. The team went out of their way to find a solution for me and the service has been phenomenal ever since.
Breon Banwait
July 26, 2024Incredible customer service - fast, friendly and professional!
Courage to Care WA
June 4, 2024 -
I dealt with Ender from the support team on some DNS issues for a client. The issue was solved quickly and efficiently, and Ender's client support was top notch!
Ethan Tonelli
April 29, 2024Very helpful.
Matt Vranjes
April 4, 2024Absolutely phenomenal service. I am always so impressed by the care, attention and quality of service the team at Hostaway provide. The web and email hosting is super fast and reliable, but it's the customer service that really impresses the heck out of me every time I contact them for myself, or on behalf of my clients. Thanks Hostaway!
Andrea
January 25, 20245 Stars on every aspect! Hostaway is the most reliable, fastest, and secure host, that I've ever used. I've spent 25 years, managing and hosting domains. What I writing is legit! Their uptime is simply phenomenal. Their team is a phone call away and old school ! Polite, genuine, fast and honestly nothing is too much trouble. The other day I rang with a catastrophic problem (not caused by them), but by a third party. I reached out to Hostaway for a workaround. The phone answered immediately, my issue was immediately assessed and politely escalated in 60 seconds and 10 mins later it was resolved. They not only threw me a life bouy, but a fast fix, comprehensive check of all aspects of the server's hosted domains and if I'd needed, would have thrown it a three course meal and choice of wines. 😉 Ender, Simon and Jacob, Thanks a million! 🙏🙌🙏 David Silverman Western Australia
Red Cloud Kelpie Dog
July 2, 2023 -
Almost unbelievable service from these guys. It’s such a rarity to have such amazing service and support. Keeps my website hassle free, would give 10 stars if I could!
Melissa Hersey
November 3, 2022Their customer service is unbeaten. Honestly. It takes a lot to impress me and these guys do it every single time. Always going above and beyond, and at all hours of the day. I'm so grateful to be able to have them on my side.
Meg Coffey
March 2, 2022We've been using Hostaway for 3 years now and recommend highly. Ender and the support team are fantastic. They are the epitome of what every support team should be. Thank You.
Mike McGinty
August 3, 2021Wouldn't trust my website, email, tech needs with anyone else!
Yvonne Adele
August 1, 2021
George Vasiliou
Having being faced with an issue regarding our site going down due to trying to integrate a third-party cloud service, Ender took it upon himself to go out of his way to log into my account for me, spend the time to inspect my configuration, and successfully solve the problem.
Having Rock Star support staff on hand like Ender can be the difference between securing loyal customers vs. those who shop around. Confessing to be a ‘shop-arounder’ myself I can now safely say I have converted to being a loyal HostAway customer, and will recommend this small hard working business to companies large and small alike. Nothing can beat this type of service, no matter what deals come your way from the myriad of options out there! I highly recommend HostAway, you will NOT regret it!
1. Have a reliable uptime.
2. They’re better than most web hosting service providers at keeping their servers secure.
3. They’ve helpful and friendly.
4. They answer the phone promptly.
5. They’re affordable.
I’ve said it before, but it has to be said again, you guys really do provide excellent customer service.
Every time I call through for a technical support issue, I get put straight through to a support tech, no waiting on hold. Your tech always resolves the issue quickly and professionally.
Keep up the good work guys, it’s nice to have the reassurance of a professional company hosting our web site.
I can’t rave enough about these guys. They remind me of the kind of customer service that seemed to be everywhere 30 years ago and can hardly be found at all now.
They’re fast, efficient, reliable, professional and super nice. They’re local, privately owned and they care.
I highly recommend them.
I've been working in the web and digital space for 14 years, have launched over 1000+ sites and dealt with countless hosting companies from the blue chip to the go-daddys. HostAway is the only one that I would refer a client to - and I make no commission from it (though they have offered I would rather they keep the money and keep offering the same level of service).
I've learnt the hard way by trying to save a few bucks with cheaper hosting from the US and over east. The time spent on hold to other hosting companies alone has saved $1000's of dollars, far offsetting any saving's from cheaper hosts.
Time and time again, Ender, Ashley and the boys have been there to help with problems that other hosts would simply fob off. Today they saved my weekend... again.
Its also great that I have a hosting company I can trust to speak to clients and know that they will be looked after.
So if you need a local Perth hosting company, I would highly recommend HostAway. They are simply awesome.
I have trusted all my site hosting and all client sites to the brilliant team at @hostawayNOC for years and highly recommend them!
— Yvonne Adele (@Yvonne_Adele) July 25, 2014